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Q & A
Q. What is the Good Neighbor Energy Fund?
A. The Good Neighbor Energy Fund is a cooperative effort between Rhode Island's gas, electric and oil companies and the United Way of Rhode Island. The effort helps people in financial crisis pay their energy bills.
 
   
Q. Where does the Good Neighbor Energy Fund get its funds from?
A. Appeals go out to the general public and business for contributions. Any contributions made by customers are supported by the energy companies with various giving programs.
 
   
Q. How does the Fund work?
A. Requests for assistance go through the state's Community Action Program (CAP) agencies which have income and household member guidelines for qualification.
 
   
Q. How do I make a donation?
A. Donations can be placed in the "Good Neighbor" envelope, which is most prominently found as an insert in customers' energy bills, and returned to United Way of Rhode Island. Checks and money orders should be made payable to "Good Neighbor".
 
   
Q. Is there a minimum donation I have to make?
A. No. A donation of any size will help.
   
Q. Is my donation tax deductible?
A. Yes. The Good Neighbor Energy Fund qualifies as a non-profit, 501(c)(3) tax-exempt recipient.
 
   
Q. How do I know that the money I send in is actually being used to help people with their energy bills?
 
A. United Way of Rhode Island maintains a separate account for the RI Good Neighbor Energy Fund contributions. Funds are distributed to local Community Action Programs for the specific purpose of energy bill payment.
 
   
Q. At what time of the year does the Good Neighbor Energy Fund stop helping people with their energy bills?
 
A. The Rhode Island Good Neighbor Energy Fund disburses available funds on a year-round basis. The campaign to raise funds begins anew each November, when the demand for assistance typically begins its winter-weather climb.
 
   
Q. Who do I call for information about making a donation or requesting assistance?
A. Please call the United Way 2-1-1 in Rhode Island help line.